Skip to Content

Help Centre

Why can’t I place a bet?

Close
Search
Close

Why can’t I place a bet?

Why can’t I place a bet?

Why can’t I place a bet?

Close

If you are unable to place a bet, this may be due to one of several reasons, including but not limited to the following:

  • Ensure that you are logged in and have sufficient balance for your bet.

  • Check if the enter stake and Place Bet button are visible.

  • Ensure your stake does not exceed the maximum allowed. More information regarding minimum and maximum stakes can be found here.

  • Be aware that odds or line changes will need to be accepted before placing the bet, unless you have enabled the Allow odds and line changes during bet placement toggle.

Verification

If you have not completed verification, you may not be able to place a bet. You can view your verification status here.

For more information regarding our verification process, select the link here.

Location

If you attempt to place a bet outside of the location where your account is registered, you will be unable to place a bet.

In-Play

If you are betting In-Play and are unable to place your bet, this may mean the markets you are attempting to place a bet on are currently suspended or are no longer available.

Should a market be suspended, a padlock Padlock displays where the odds were previously located.

Interrelated Betting

Some bets where selections have a direct impact on each other may not be accepted.

For more information regarding interrelated bets, click here.

Was this article helpful?

Thumbs up logo to symbolise positive
Thumbs down logo to symbolise negative rating

We're glad you found this article helpful!

We're sorry this article wasn't helpful. You might find the information you need in these related articles:

We're sorry this article wasn't helpful. If you have any questions please Contact Us.


Related Articles

Can't find an answer?

Contact Us

bet365 uses cookies

We use cookies to deliver a better and more personalised service. For more information, see our Cookies Policy.

Manage Cookies
Essential Only
Accept All Cookies
Manage Cookies
Strictly Necessary

Cookies required to use the website and features you have requested. They provide content, products and services that you have requested from us. These cookies are essential for the operation of our website. More Details.

Performance

Cookies used to collect information on your website usage. These cookies are used to provide aggregated statistics on visits to our websites.We use these statistics for internal purposes to help us test and improve the performance of our websites and to provide you with a better user experience. Without these cookies, our ability to provide a smoother user experience across your devices may be degraded. More Details

Third Party Marketing/Targeting

Cookies used to deliver adverts relevant to you based on your interests.This can include limiting the number of times you see an advert as well as helping us to measure the effectiveness of any adverts that you see. Without these cookies, you will still see adverts but these will not be adjusted to your interests.This can include limiting the number of times you see an advert as well as helping us to measure the effectiveness of any adverts that you see. Without these cookies, you will still see adverts but these will not be adjusted to your interests. More Details.

Accept All
Confirm My Choices
Allow Necessary Cookies Only
Live Chat
Are you sure you want to end chat?
Live Chat